Run your entire business through text
No apps. No dashboards. No learning curve.
Fieldny is the AI assistant that handles your calls, schedules your appointments, manages your customers, and sends your invoices — all through simple text conversations. Built specifically for plumbers, electricians, HVAC contractors, and field service professionals who need to focus on their craft, not software.
Schedule the Wilson job for Thursday afternoon
I've scheduled the Wilson job for Thursday at 2:00 PM. Here's what I've done:
- Calendar event created
- Customer confirmation sent via SMS
- Address added to route planner
- Customer record updated
Does this sound familiar?
You started your business to do great work for your customers — not to become an administrator, receptionist, and IT specialist all rolled into one. Yet here you are, spending more time on logistics than on your actual craft.
Missed calls cost you thousands
Research shows 85% of customers whose calls go unanswered will never call back — they simply move on to your competitor. When you're elbow-deep in a repair job, every unanswered call is money walking out the door.
Scheduling chaos kills productivity
Double bookings, forgotten appointments, and last-minute cancellations waste an average of 6 hours per week for field service professionals. That's time you could be earning, not apologising to frustrated customers.
Software learning curves are steep
The average contractor uses 4-6 different apps to run their business. Each one has a different interface, different login, and different workflow. You didn't become a plumber to become a software expert.
Paperwork never stops piling up
Quotes, invoices, customer follow-ups, maintenance reminders — the admin work is endless. Most contractors spend their evenings catching up on paperwork instead of resting or being with family.
If you've ever struggled with...
What Makes Fieldny Stand Out
Built specifically for field service professionals who want to focus on their craft, not on managing software.
100% AI-Powered Assistant
Fieldny is operated entirely by AI that understands your business. No software to learn, no dashboards to navigate. Just text or call, and your AI assistant handles everything from customer inquiries to job scheduling.
Lightning Fast Response
Never miss a lead again. Our AI responds to customer inquiries within seconds, 24 hours a day, 7 days a week. While competitors sleep, Fieldny is booking your next job and qualifying leads automatically.
Smart Scheduling System
Our intelligent scheduling system considers travel time, job complexity, and technician availability. It optimizes your calendar to maximize billable hours and minimize windshield time between appointments.
Complete Customer History
Every interaction, every job, every invoice - automatically recorded and organized. Access any customer's complete history with a simple text. Know exactly what was done, when, and by whom.
What Can Fieldny Do For You?
Transform how you run your field service business with AI-powered automation that just works.
Text-First Business Management
Unlike traditional software that requires hours of training and constant attention, Fieldny works the way you do. Send a text to schedule a job. Get a text when a payment comes in. It's that simple.
- Schedule jobs via text message
- Receive instant notifications
- Access customer info on demand
- No apps or dashboards required
Enterprise-Grade Security
Your customer data is protected with bank-level encryption. We never sell or share your information. Your business data stays your business data, period.
- 256-bit AES encryption
- SOC 2 Type II compliant
- GDPR compliant
- Regular security audits
Measurable Business Growth
Our customers see real results. Businesses using Fieldny report significant improvements in booking rates while spending less time on administrative tasks. That's more money, less stress.
- Increased booking capacity
- Reduced admin time
- Faster payment collection
- Higher customer satisfaction
Feel the Simplicity
Unlike other field service software that requires hours of training and complex dashboards, Fieldny works wherever you are. Just text or call to manage your entire business. Our AI handles the complexity so you can focus on what matters.
We give you the freedom to run your business from any device, at any time. No apps to download. No software to update. It just works.
No Software. Zero. None.
We're dead serious about this one: you never have to log into software. No dashboards, no login screens, no password resets. Your AI assistant manages all the systems behind the scenes while you communicate naturally through text and calls.
We don't just claim to be easy - our approach is fundamentally different. Traditional software forces you to learn their system. Fieldny learns your business and works the way you already do.
Everything your business needs, zero software to learn
Fieldny runs your operations behind the scenes, handling the complexity so you can focus on what matters — delivering excellent service to your customers. Every feature is accessible through natural conversation, not confusing interfaces.
Intelligent Call Handling
Your AI receptionist answers every call 24/7 with the warmth and professionalism of your best employee. It qualifies leads, captures job details, gives accurate quotes for common services, and texts you a complete summary — so you never miss another opportunity, even at 2am.
Effortless Scheduling
Say goodbye to double bookings and scheduling headaches. Text Fieldny to book, reschedule, or cancel appointments. It checks your availability, avoids conflicts, considers travel time between jobs, and sends automatic confirmations and reminders to your customers.
Complete Customer Memory
Every interaction, every job, every detail — automatically logged and instantly searchable. Ask "What work did I do for the Smiths last year?" and get a complete history. Build deeper relationships with customers who feel remembered and valued.
And so much more...
Instant Invoicing
Text "Invoice Mrs. Wilson £350 for boiler service" and it's done. Professional invoice sent to the customer, recorded in your accounts, ready for tax time.
Seamless Integrations
Connects with Google Calendar, Outlook, QuickBooks, Xero, and more. Fieldny handles the complexity of keeping everything in sync.
AI That Learns You
The more you use Fieldny, the smarter it gets. It learns your pricing, availability patterns, customer preferences, and communication style.
Smart Route Planning
Get optimised routes between jobs. Fieldny considers location, timing, and traffic to help you maximise your day.
Proactive Follow-ups
Never forget to follow up on a quote or check on a completed job. Fieldny reminds you and can even handle the outreach automatically.
Enterprise Security
Bank-level encryption protects your business data and customer information. GDPR compliant with regular security audits.
As simple as sending a text
No training sessions. No user manuals. No steep learning curve. If you can send a text message, you can run your entire business with Fieldny. It's that simple.
Text or call with your request
Whether it's booking an appointment, sending an invoice, checking your schedule, or following up with a customer — just tell Fieldny what you need in plain English. No menus, no buttons, no complicated workflows.
Example requests
"Book the Johnson job for tomorrow morning"
"How much did I quote for the Smith kitchen?"
"Invoice 42 Oak Street for £380"
"What's my schedule for Friday?"
"Send a reminder to all appointments tomorrow"
Fieldny handles the complexity
Our AI understands your intent and takes action across all your connected systems. It checks calendars for conflicts, updates customer records, generates professional documents, syncs with your accounting software, and coordinates everything automatically.
What happens
Checks your availability across all calendars
Updates your CRM with job details
Calculates travel time between appointments
Generates and sends professional invoices
Logs everything for your records
You get instant confirmation
Within seconds, you receive a clear summary of everything that was done. No need to check multiple apps or dashboards — the confirmation comes right in the conversation. You're always in control and always informed.
You receive
"Done! Tomorrow 9 AM confirmed with Mrs. Johnson"
"Invoice sent — total £380, includes boiler service"
"Friday: 3 appointments, first at 8:30 AM"
"Reminder sent to 5 customers for tomorrow"
"Quote logged and reminder set for follow-up"
See it in action: A real customer call
Incoming call from (555) 234-5678
Just nowBuilt for people who work in the field
If your work takes you to customer locations, Fieldny was built for you. We understand the unique challenges of field service businesses — because we built this with tradespeople, not just for them.
Plumbers
From leaks to boiler installs
Emergency callouts at 2am? Fieldny handles the call, qualifies the lead, and wakes you only if it's urgent. Routine maintenance, boiler services, bathroom installations — manage your entire pipeline without ever opening an app.
Key Benefits for Plumbers
- Emergency call triage with smart escalation
- Automatic follow-ups after completed jobs
- Parts and materials tracking via text
- Warranty reminder scheduling
Key benefit for plumbers using Fieldny
Don't see your industry? Contact us — Fieldny works for most field service businesses.
What our early adopters say
Don't just take our word for it. Here's what real business owners say about switching to Fieldny.
“I was skeptical at first - another tech solution promising to change everything. But Fieldny is genuinely different. I no longer miss calls when I'm under a sink, and the scheduling just works.”
“The best part? I don't have to learn anything. I just text what I need, and it happens. My wife says I'm finally not glued to my phone doing admin every evening.”
“During busy periods, I used to struggle keeping up with scheduling. Now Fieldny handles inquiries and bookings while I focus on the actual work.”
“I've tried other CRM systems before and found them frustrating. Fieldny is the first one that doesn't feel like work to use. Because I don't actually use it - I just talk to it.”
“As a property manager, tenant requests used to slip through the cracks. Now everything is tracked automatically, and I can respond in seconds via text.”
Choose the plan that fits your business
Start free for 14 days. No credit card required. Upgrade, downgrade, or cancel anytime with no penalties.
Starter
Perfect for solo contractors who want to stop missing calls and simplify scheduling.
- AI call answering (100 calls/month)
- Unlimited text interactions
- Smart scheduling & calendar sync
- Customer records & history
- Basic invoicing via text
- Email support (24hr response)
- Multi-user support
- Custom AI training
Professional
For growing businesses that need more capacity and advanced features.
- AI call answering (500 calls/month)
- Unlimited text interactions
- Advanced scheduling with route optimisation
- Full CRM with custom fields
- QuickBooks/Xero integration
- Priority support (4hr response)
- Custom AI training & preferences
- Multi-user support (up to 3)
Enterprise
For larger teams with high volume and specific requirements.
- Unlimited AI calls
- Unlimited text interactions
- Multi-location support
- Custom integrations & API access
- Dedicated account manager
- Phone support & SLA guarantee
- Advanced analytics & reporting
- On-premise deployment option
Need a custom solution?
For larger teams, high-volume businesses, or specific requirements, we offer tailored solutions with dedicated support.
Talk to Our TeamEverything you need to know
Got questions? We've got answers. If you can't find what you're looking for, our team is always happy to help.
Still have questions?
Can't find the answer you're looking for? Our friendly team is here to help.
Get in TouchReady to run your business
the easy way?
Stop drowning in admin work. Let Fieldny handle the calls, scheduling, and paperwork while you focus on what you do best — delivering excellent service to your customers. Your first two weeks are completely free.
UK-based support team available during business hours